If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document.
Locate the control panel overlay, and then peel off the paper backing to expose the adhesive.Ĭarefully line up and install the control panel overlay. If you have already installed the control panel overlay, proceed to the next solution.ĭisconnect the power cord from the rear of the product. Press firmly on the overlay to ensure proper installation of the overlay adhesive or pins. If you already installed the control panel overlay, and your printer has been working for some time, do not attempt to reinstall the overlay. If the product has not been set up before, use the following instructions to make sure the control panel overlay is installed correctly. If the control panel overlay, or bezel, is incorrectly installed, the product might indicate a false carriage stall error condition. Solution two: Make sure that the control panel overlay is installed correctly If the issue persists, continue to the next solution. If these steps resolved the issue, you do not need to continue troubleshooting. Wait until the Power light () stops blinking. Press the Power button () to turn on the product. Reconnect the power cord to the rear of the product.
with message "HP CUE root has stopped working"Ĭonfiguring product step continued for another 10 min or so, then a message "fatal error during installation"Ī full error log of the failed installation was created and sent to HP as 14522094.With the power on, disconnect the power cord from the rear of the product. Then he asked to me to connect my device : after doing so, the install program counted 7 steps. preparing system for installation took some time but finished fine (green tickmark again) the system check ended fine (green tickmark) downloaded all 300+mb worth of software for the all in one using the link you provided Note : there was a (greyed out) printer in the printer list under "printers and devices" which i deleted at before proceedingĤ.
as you can see from the hardcopy, there were no drivers for this printer, so i could not remove anything
then i tried to remove the printer driver by going to print server properties. followed instructions to remove all HP software related to the printer.ģ. short : i do not think a driver ever installed for the printer, only the scanner piece of the all in one and that was as i posted working ok!Ģ. i will try to attach them to this post later. made hardcopies of how the printer looks today (printers and devices and print server properties. here is a detailed overview of what i did.ġ. Hi Rainbow, thanks for the detailed reply. Step 2: Download and install the Drivers from the link: Full Feature Software and Drivers Select "Remove driver and driver package" and click OK.I changed my USB port and downloaded latest Driver from HP site. Try connecting printer usb to other USB ports in your computer or laptop. Download HP 1315 or 1310 Drivers accordingly.
Select the printer driver you wish to uninstall. Check Window bits whether it is Window 32 bit or 64 bit.Select any printer and then click "Print server properties" at the top of the window.From the Start menu or the Start screen:.Press WINDOWS-R on the keyboard to bring up the Run window, type in 'print /s /t2' (without the quotes), and then press Enter or click OK.DeskJet F4180 Series, HP Deskjet F4100 All-in-One printer series, DeskJet. Click the Start menu and in the search field type 'print /s /t2' (without the quotes), and then press Enter or click it in the search list. PSC 1315 control panel bezel - Snaps on top of the control panel assembly (English).Open the Print Server Properties dialog window by doing one of the following:.Steps to remove printer driver files from Print Server Properties: Please follow the steps provided to uninstall the printer software in the link: Uninstalling the Printer Software (Windows)Īlso, please follow the steps provided below to completely remove the printer software from printer properties. Let's go through a few steps to uninstall and reinstall the drivers: This issue could occur if the drivers are not installed properly. I understand that you are unable to install the print drivers for your HP PSC 1315 All-in-One Printer. Thank you for posting your query, I'll be more than glad to help you. Hi to HP Forums, this is a great place to get support, find answers and tips.